Online Bill Pay
Benefits
- 24 x 7 Access for Patients to pay via credit card or electronic check
- Simplified view of patient statements
- Ability to pay multiple accounts with one transaction
- Automatic payment reconciliation with billing system
- Ability to offer payment plans and recurring payments
- Insurance payment and adjustment information
- Works with multiple billing systems where necessary
- Secure communication with financial staff
- Email notification of new bills and billing updates
- Utilize your existing merchant services
- Robust FAQ and glossary to reduce business office call volume
- Branded to your organization
- Standard and configurable reports
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Online Bill Pay
Improving the Patient Experience
Improve your revenue cycle by offering your patients the ease of managing their accounts online. Patients will appreciate the ease of use while taking advantage of their credit card reward programs. Payments made online are transacted real time and eliminate the expensive and time consuming manual processing of checks and credit cards. Reduce your organization’s AR days by collecting funds in an automated and timely manner.
Galvanon’s self-service payment solution authenticates the patient or patient guarantor and provides them with an easy to understand view of their financial obligations with your organization. Patients are able to send secure messages to your staff with billing questions and receive secure responses via the portal.
Tight Integrations with Existing Health Information Systems
Using the Galvanon Integration Engine, patient statement information is updated from your existing billing and ADT systems. After staff review, changes reported by patients can be automatically updated in your downstream HIM systems. Take advantage of maintenance free payments by allowing patient payment information to be applied automatically to your billing system.
Improve your Operational Expenses Building on the CVM Enterprise Server’s best in class Activity Monitoring Solutions, your staff can efficiently manage patient questions and view real time payment transactions. Galvanon’s unique approach to managing online self-service transactions allow your staff to manage events by exception, as opposed to managing each individual transactions. By reducing the amount of manual effort required to process manual payments, your organization can enjoy significant improvements in staff efficiency.