Access
The quality of your access services shapes the patient experience–from the way patients are greeted upon arrival at your facility, to the length of time they must wait, to the amount of paperwork they must complete. That's why Galvanon's suite of patient self-service applications is designed to innovate and improve these services.
Long before a patient steps into your facility, Galvanon offers online self-service solutions, including pre-registration and online bill pay, which allow patients to experience your facility from the comfort and convenience of their own home. Today's technology-savvy patients not only appreciate the flexibility these services provide, but they also have come to expect online services from their healthcare provider.
When patients arrive for an office visit, lab visit or hospital stay, our MediKiosk™ and eClipboard™ solutions streamline check-in and check-out processes for maximum efficiency. These self check-in kiosk solutions allow patients to register for appointments and make co-payments quickly and easily, without having to fill out redundant patient registration forms. Returning patients need only verify existing demographic, medical history and insurance information, speeding the check-in process and minimizing the hassle.
Available in multiple languages, our technology is proven to shorten wait times by as much as 50-75%, while also significantly improving satisfaction scores. Whether you want to reduce wait times or improve patient flow, Galvanon's patient self-service applications will ensure a more pleasant patient experience–both online and at your facility.