Patient Advocacy
In today's increasingly complex healthcare environment, patients need an advocate–especially when seeking ongoing care for chronic health conditions. For hospitals and physician offices, this need represents an opportunity to further strengthen patient relationships without large investments in time or money.
Before healthcare organizations can successfully serve as an advocate for patients, they need an efficient and effective means of maintaining rules-based communication with patients and their families. Galvanon's Membership Manager and Communication Manager solutions provide the technology necessary to facilitate this service to patients while maintaining HIPAA compliance. With these applications, organizations can manage the profiles and permissions of patients and deliver targeted messages customized to their unique needs.
When combined with an organization's outreach initiatives–such as call centers, Websites, and employee training–hospitals and physician offices can further enhance the personalized services they provide to patients, resulting in improved communication and a better patient experience.